← Privacy Policy

Request your data.

Ask about your records, or request that eligible information is deleted. Each request is reviewed by a person before any data is changed.

Staff members can request their own session history or all eligible data, across one or all servers. Server owners can request removal of the entire Umask configuration and records for a server they own.

Knowing a Discord ID is not enough to prove identity. We'll contact you to verify control of the relevant account or server. An ongoing investigation does not automatically justify keeping records, but specific records may need to be retained where an applicable legal ground requires it.

What do you need?

Your Discord user ID

Enable Developer Mode in Discord, then copy your user ID. Don't enter a username.

Scope

Server ID (when applicable)

Required for server-owner requests and single-server requests.

Any context we should know? (optional)

Don't include authentication phrases, passwords, tokens, private messages or sensitive evidence here.

A request is not an automatic deletion. We'll check identity, scope and whether any data must be lawfully retained. We normally respond within one calendar month of a valid request, subject to applicable rules.

This form opens an email draft to support@umask.app. You must send the email yourself. Nothing is submitted from this website automatically.

Prefer Discord?

Open a private support ticket in our support server and select a privacy or data request. Please don't post account details in public channels.

Join support server